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Accessing Your Letter of Accommodation

• At the beginning of each term, log in to to submit a semester request for your letter of accommodation ("memo"). 

• You may begin submitting your semester requests for:

  • Summer: May 1st

  • Fall:  August 1st

  • Winter: December 1st

  • Spring: January 1st

• Once your specialist reviews your request, you will receive a copy of your letter of accommodation via email (you can also view it in Accommodate).

• Once you have received your letter of accommodation, it is your responsibility to share it with your professor by scheduling an appointment with them or meeting during office hours. We strongly encourage students to take this time to discuss how your accommodations will be implemented in each of your classes.

What You Need to Know

ADS students, staff and faculty are responsible for engaging in an interactive process as needed to determine and facilitate reasonable accommodations. Below are the responsibilities of each group.

Student Responsibilities

• Initiate requests for your letter of accommodation in a timely manner, preferably early in the semester

• Provide professors with the ADS letter of accommodation and discuss how accommodations will be implemented in each course

• Inform your ADS specialist of any changes in your accommodation needs and provide updated documentation if requested

• Inform ADS of barriers to accessibility or problems regarding accommodations

• Maintain regular contact with your ADS specialist. Your ADS specialist is available to assist both you and your professors in implementing accommodations as they relate to specific course or program requirements. They can also discuss your academic progress, and refer you to other resources if/when needed 

• Meet essential qualifications and standards for programs and courses

ADS Responsibilities

• Provide students with letter of accommodation upon request

• Communicate with professors as needed to facilitate accommodations

• Meet with students as needed for ongoing support

• Ensure equal access to courses, programs and services

• Protect students' privacy and confidentiality

Faculty Responsibilities

• Establish essential course requirements, and evaluate all students, including students with disabilities, on this basis

• Support and implement accommodations as identified in the ADS letter of accommodation

• Provide students the opportunity to meet privately to discuss how their accommodations will be used for their class

• Consult with ADS if accommodation requests conflict with course requirements

• Respect students' right to privacy and confidentiality

Grievance Resolution Procedures

Towson University is committed to ensuring that our programs and activities are accessible and inclusive. The University’s Accessibility and Disability Services (ADS) – a department within the Office of Inclusion and Institutional Equity (OIIE) – serves as a central resource for the campus community on disability-related procedures, services, and accommodations.  ADS complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), which afford protection from discrimination for otherwise qualified students with disabilities. These accommodations allow for equal access and do not guarantee personal success.

Who Do These Procedures Cover?

Students registered with ADS who believe they were denied equal access in the form of appropriate accommodations, modifications, auxiliary aids or effective communication or who believe they have experienced discrimination as per Section 504 of the Rehabilitation Act or the ADA. The University has adopted these grievance procedures to facilitate the resolution of ongoing concerns and complaints by students with disabilities quickly and effectively.

Reporting Concerns 

Step One:  

Students registered with ADS are assigned a specialist who guides the interactive process between the student, faculty, and the ADS office to determine reasonable accommodations.  A student who has a concern related to their approved accommodations or ADS procedures should first contact their ADS specialist in a timely manner to provide the specialist an opportunity to address the concern.  This communication should be initiated as soon as possible after the student becomes concerned or has questions. Incomplete or untimely reporting may limit the University’s ability to respond effectively. 

Step Two: 

After reporting a concern to ADS, if a student is not satisfied or disagrees with a decision made by their assigned ADS specialist, they should next contact the ADS director by emailing tuads@towson.edu.  The email should include the following information: 

1. The student’s name, e-mail address, phone number, and TU student ID;
2. The student’s preferred method of communication (email, phone, virtual or in-person meeting); and
3. A full description of the student’s concern and how, if applicable, the student’s access to the University has been impacted;
4. A statement of the remedy requested. 

Appeals and Concerns About Working with ADS 

If a student is dissatisfied with an accommodation determination or the resolution to a concern proposed by the ADS director, they may appeal those outcomes to the University’s ADA Coordinator/Designee by emailing oec AT_TOWSON or ada AT_TOWSON.

Concerns about working with ADS can also be brought directly to the University’s ADA Coordinator/Designee. 

Reporting Discrimination 

Towson University prohibits discrimination on the basis of disability (06-01.00 – Policy Prohibiting Discrimination).   

At any point, students who believe they have experienced or are aware of alleged disability discrimination may, in accordance with TU’s Non-Discrimination Procedures, submit an to the University’s Office of Equity Compliance. While this is not a formal complaint, it allows for the student’s concerns to be reviewed by University staff outside of OIIE.   

Filing an incident report under TU’s policy prohibiting discrimination or following TU’s other internal procedures do not preclude students from filing a complaint with the Office for Civil Rights of the U.S. Department of Education. Students should consult for the most current information.   

Additionally, students may contact the U.S. Department of Justice’s Civil Rights Division regarding allegations of disability discrimination in violation of the ADA at the following address:

U.S. Department of Justice 
Civil Rights Division 
950 Pennsylvania Avenue, NW 
Washington, DC 20530 

800-514-0301 (voice)
1-833-610-1264 (TTY)

To learn more about filing an ADA complaint, visit .

To file an ADA complaint, students can go the to find out more.